Privacy Policy

This privacy policy explains how Le Beau Cheveu collects, uses, and protects your personal data when you use our online platform or services. We are committed to protecting your privacy in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Who is responsible for your data?

The data controller responsible for your personal data is Le Beau Cheveu, located at 15 Rue du Plat, 69002 Lyon, France.

What personal data do we collect?

We collect personal data that you provide to us directly when you interact with our site or services. This may include:

• Identification and contact information such as your name, surname, and potentially your phone number if you provide it for appointment reminders.
• Information related to your appointments and services requested or received.
• Information you provide when contacting us through our site or during your visit.

We may also collect certain technical information automatically when you visit our site, such as your IP address, browser type, and operating system.

How do we collect your personal data?

We collect data:

• Directly from you when you make an appointment, fill out forms on our site, communicate with us, or request our services.
• Automatically as you navigate through our site, through the use of cookies and similar technologies (please refer to our Cookie Policy for more details).

What is the legal basis for processing your data?

We process your personal data based on the following legal grounds:

• Performance of a contract: To provide the services you request, such as managing your appointments.
• Your consent: Where you have given us explicit consent for specific processing activities, such as receiving marketing communications. You have the right to withdraw your consent at any time.
• Legitimate interests: To improve our services, manage our business operations, ensure the security of our site, and communicate with you about our services, where these interests are not overridden by your data protection rights.
• Legal obligations: To comply with applicable laws and regulations.

How do we use your personal data?

We use your personal data for the following purposes:

• To provide and manage the hair salon services you request.
• To manage your appointments and bookings.
• To communicate with you regarding your appointments, services, and inquiries.
• To improve our services and online platform.
• To send you marketing communications about our services and offers, where you have consented to receive them.
• To comply with our legal obligations.

Do we share your personal data?

We do not sell your personal data to third parties. We may share your data with trusted third parties who provide services to us, such as online booking platforms or IT support, solely for the purpose of enabling them to provide these services. These third parties are contractually bound to process your data securely and in accordance with applicable data protection laws. We may also disclose your data if required by law or in response to valid requests by public authorities.

How long do we retain your personal data?

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the duration of our relationship with you, to provide our services, and to comply with our legal obligations. When your data is no longer required, we will securely delete or anonymize it.

What are your data protection rights?

Under the GDPR, you have the following rights regarding your personal data:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
• The right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time.

How to exercise your rights

If you wish to exercise any of these rights, please contact us by writing to:

Le Beau Cheveu
15 Rue du Plat
69002 Lyon
France

Data security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, and destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure.

Links to other websites

Our site may contain links to other websites. This privacy policy applies only to our online platform, so if you click on a link to another website, you should read their privacy policy.

Changes to this privacy policy

We may update this privacy policy from time to time. We will post any changes on this page. We encourage you to review this policy periodically.